About Emojot

Driving Unified Experience Intelligence with AI

Emojot is an AI-powered Unified Experience Intelligence (UXI) platform that helps organizations capture, connect, and act on customer, employee, operational, review, and social signals in real time.

Our Mission To transform fragmented experience signals into a single source of truth, empowering organizations to understand customers better, respond faster, and prevent experience failures before they impact revenue, reputation, and loyalty. This aligns with the UXI positioning of unifying private, public, and operational signals into one intelligent system.

Our Vision To become the global leader in Unified Experience Intelligence, helping organizations predict, prevent, and resolve customer experience issues through AI-powered insights and automated action.

The Minds Behind the Innovation

Behind Emojot is a team of builders, problem-solvers, engineers, designers, analysts, and growth specialists working together to shape the future of experience intelligence. With deep expertise across AI, enterprise technology, customer experience, operations, and automation, our team is focused on one goal: helping organizations turn every signal into smarter action.

Team Members

  • Salman Faraj - Associate Solutions Engineer
  • Saranga Gamage - Associate Technical Lead
  • Sasanka Sanjeewa Abeykoon - Creative Designer
  • Shahani Markus - Founder, Chief Executive Officer, & Chairperson
  • Viraj Amarasena - Head of Sales & Marketing
  • Abhisheka Karandanagama - Associate Solutions Engineer
  • Andun Gunawardene - Chief Operating Officer & Co-Founder
  • Anupa Edisirisinghe - Office Assistant
  • Darshana Mahesh - Senior DevOps Intern
  • Dewmini Liyanwatte - Project Manager
  • Diduli Senanayaka - Operations Executive
  • Gimhani Wimalaweera - Business Development Executive
  • Hirushi de Silva - QA Lead
  • Imasha Madhushani - Digital Marketing Executive
  • Koshila Isuranda - Associate Software Engineer
  • Lankesh Halangoda - Solutions Engineer
  • Manura Liyanawatte - Senior Solutions Engineer
  • Onel Senan - Associate Project Manager

Trusted Across Industries

Emojot helps organizations manage experiences at scale with real-time intelligence and automated workflows, trusted by over 5,000 businesses globally, empowering organizations with AI-driven solutions to enhance customer experiences, optimize engagement, and drive growth.

Explore Expert Insights, Industry Trends, and Experience Intelligence Strategies.

What does Emojot do?

Emojot empowers businesses through Emotion & AI by offering innovative solutions designed to enhance customer experiences, manage online reputations, and optimize workflows. Our products help businesses capture feedback, understand customer sentiment, and make data-driven decisions for long-term success.

How does Emojot use AI?

Emojot leverages AI for real-time sentiment detection, smart review responses, and automated alerts. Our AI-driven analytics provide deep insights to optimize customer experiences. EmoSight (Beta) unifies customer data for better decision-making.

Can Emojot integrate with other tools and platforms?

Yes, Emojot integrates seamlessly with popular CRM, marketing, and social media platforms, ensuring a smooth workflow and centralized customer management.

Is the platform customizable?

Absolutely! Emojot’s solutions are highly customizable, allowing businesses to tailor feedback mechanisms, analytics dashboards, and reports to suit their specific needs.

Is there customer support available?

Yes! We offer dedicated customer support to assist you with any questions or issues, ensuring a smooth and effective experience with Emojot.

How can I get started with Emojot?

You can get started by requesting a demo. Our team will guide you through the platform's features, showing you how Emojot can enhance customer experiences, manage online reputation, and optimize workflows to maximize your success.

Revolutionizing Customer Centricity with AI-Driven Solutions

Fix your customer experience gaps with AI-driven solutions that enhance satisfaction, streamline operations, and drive growth.

Explore Emojot UXI

Transforming customer interactions with real-time, AI-powered insights. Empowering businesses to connect, engage, and grow.